From IC to leader: a lightweight mentoring path
The path
- Shadow. Join incident channels as a quiet observer; review post-mortems together.
- Co-pilot. Run a small portion (notes, timeline, or comms) with a senior lead present.
- Lead a drill. Tabletop exercises with clear injects and measurable outcomes.
- Own an incident. Senior leader backstops; feedback within 24 hours.
What we practice
- Clarity over certainty. Call the severity with available info, then adjust.
- Small batches. One change at a time, explicit rollback plan.
- Comms cadence. External and internal updates on a timer, not a feeling.
Artifacts
- Incident commander checklist — roles, comms, handoffs.
- Runbook skeleton — preconditions, steps, expected results, rollback.
- After-action template — facts → findings → fixes → follow-through (owners + dates).
Mentoring is a system: reps, feedback, and a safe runway to try leading for real.